Product Recommendation
Email the user's height, weight, room size, and main need: standing assistance, sleeping, big-and-tall support, or heat and massage.
Customer Support
Need help choosing, receiving, or setting up a lift chair?
Tell us the user's height, weight, main need, preferred upholstery, and delivery questions. We can help narrow the choice before ordering.
Delivery & Assembly
Some recliners ship in multiple boxes. Wait for all boxes before assembly and keep cartons until the chair is inspected.
Order or Warranty Help
Include order number, product SKU, photos or video, and a clear description of the issue.
Common Support Topics
| Topic | What To Send | Where To Start |
|---|---|---|
| Size help | Height, weight, seat width preference, mobility need. | Size Guide |
| Delivery issue | Order number, tracking number, carton photos, product photos. | Shipping |
| Return request | Order number, reason, condition, original packaging status. | Returns |
| Warranty request | Order number, SKU, photos/video, issue description. | Warranty |